Definitions
In these conditions, the “Company” shall mean SSL Design & Fabrication Limited. The “Purchaser” shall mean the person, firm, or company to whom any quotation is addressed or with whom any contract is made. The “Goods” shall mean the goods and/or services agreed to be sold by the Company to the Purchaser.
Quotation and Acceptance
(a) All quotations are given, and all orders are accepted on these terms, which shall apply to the exclusion of any other terms stipulated or referred to by the Purchaser in any document, negotiation, or course of dealing.
(b) No modification or amendment of these terms shall be effective unless made in writing and signed by a director of the Company.
Description of and Statements as to Goods
(a) Unless explicitly stated, descriptions, specifications, drawings, and particulars of weights and dimensions provided by the Company are approximate and not guaranteed unless incorporated into the contract in writing.
(b) These terms constitute the entire agreement, superseding any prior statements, recommendations, or advice unless confirmed in writing by a director of the Company.
Prices
(a) Prices quoted are valid at the date of quotation. The Company reserves the right to adjust prices at the time of order acceptance due to changes in costs, duties, taxes, or customer-requested modifications.
(b) Extra costs incurred due to transport or purchaser delays will be charged to the Purchaser.
Returns and Cancellations
(a) The Company accepts returns for both defective and non-defective products.
(b) Products must be returned in new, unused condition within 10 days of delivery.
(c) Returns may be processed via mail-in or drop-in at a Company-approved location.
(d) Return shipping costs and labels are the responsibility of the Purchaser.
(e) A restocking fee of 25% of the product price applies to all non-defective product returns.
(f) Refunds will be processed within 10 days of receiving the returned product.
(g) Exchanges are not accepted.
(h) Non-standard or custom-made products are non-returnable once manufacturing has commenced.
(i) Delivered goods are not returnable without prior Company approval.
Delivery
(a) Delivery times are estimates, and the Company is not liable for delays.
(b) Delivery occurs upon physical delivery to the Purchaser, their carrier, or their place of business.
(c) Claims for non-delivery or damages must be made in writing within specified timeframes.
(d) The Company may deliver in instalments, with these terms applying to each.
Payment
(a) For account customers payment is due on 30 days from invoice date, all other orders including website is pro forma requiring immediate payment.
(b) Late payments incur interest at 3% above the Royal Bank of Scotland (RBS) base rate.
(c) Non-payment may result in contract termination and goods retrieval.
(d) Default on one invoice makes all outstanding invoices immediately payable.
(e) Delays caused by the Purchaser may result in storage and insurance charges.
(f) No deductions or set-offs are allowed without the Company’s written consent.
(g) The Company reserves the right to allocate payments to outstanding invoices at its discretion.
Guarantee
(a) Defects must be reported in writing within 10 days of delivery.
(b) Defective products may be returned within 10 days of delivery for inspection.
(c) The Company will examine goods before issuing a replacement or repair.
(d) The guarantee excludes defects arising from misuse, neglect, incorrect installation, or exposure to corrosive substances.
(e) Liability is limited to repair or replacement and excludes installation or removal costs.
(f) No remedial work will be accepted without prior Company approval.
(g) No specific guarantee period is provided beyond freedom from defects at delivery.
(h) For non-Company-manufactured goods, liability is limited to the manufacturer’s guarantee.
(i) Guarantee claims are void if the Purchaser breaches the contract.
Property and Risk
(a) Risk transfers to the Purchaser upon delivery, but the Company retains title until full payment is received.
(b) Until full payment is made, goods must be stored separately, marked as Company property, and held free from liens.
(c) If sold before full payment, proceeds must be held in trust for the Company.
(d) The Company may enter the Purchaser’s premises to reclaim unpaid goods.
Indemnity
(a) The Purchaser indemnifies the Company against claims relating to intellectual property infringement caused by specifications provided by the Purchaser.
(b) The Company is not responsible for infringement caused by the Purchaser’s use or sale of the goods.
Termination
The Company may cancel an order if the Purchaser:
(a) Breaches contract terms.
(b) Faces distress, insolvency, or legal proceedings.
(c) Ceases business operations.
(d) Has a payment dishonoured.
Assignment
The Purchaser may not transfer the contract without the Company’s prior written consent. The Company reserves the right to subcontract contract performance.
Force Majeure
The Company is not liable for failure to deliver due to war, strikes, fires, weather, government actions, supplier delays, or other circumstances beyond its control. The Company may cancel or extend delivery times accordingly.
Proper Law
These terms are governed by English law, and disputes shall be resolved in the English Courts. Product information in Company materials is subject to change without notice due to ongoing product development.